shoot, that sucks...well, nothing a hour or so can't fix
you need a hammer and a counter sink that will fit the roll pin hole (unless you got a roll pin punch wiht the table)...it would help if you had a couple extra roll pins too in case there are any broken pins
you have video so you can see how the men should go but as you face the table with the Tornado logo looking at you it goes
left to right (as stated earlier, yellow men on this side)
see this link for which color which side and what direction the men should face
http://images.google.com/imgres?imgurl=http://farm1.static.flickr.com/15/19195260_a2346996d2.jpg%3Fv%3D0&imgrefurl=http://flickr.com/photos/yarwood/19195260/&usg=__zs8zHBOjkKXTtgyb14oohd-jXP8=&h=375&w=500&sz=43&hl=en&start=50&um=1&tbnid=_EL5ZY4fot0o9M:&tbnh=98&tbnw=130&prev=/images%3Fq%3Dtornado%2Bfoosball%2Btable%2Bpictures%26start%3D40%26ndsp%3D20%26um%3D1%26hl%3Den%26sa%3DNgoalie rod (3 man)* , 2 man rod (long rod) , skip next hole that is for opposing side 5 man, then 5 man rod (short rod) , then skip next hole which is for opposing 5 man, then 3 man (right hand shooting rod)* final 2 holes are for opposing goalie
* note that both the goalie and 3 man have 3 men but they are not the same rod...I am not certain off the top of my head, but if I remember right, I believe the goalie rod is shorter
if someone doesn't tell you before I get home, I will check and tell you the difference...this is obviously crucial to get right
it you can place a block of wood under the rods while you hammer out the roll pins that will help keep from bending the rods but it isn't really the end of the world...I have changed a ton of men and almost never used something under the rod so if you are careful you should be okay
I don't know how they put the bumpers on but given the fact they don't know anything, some of the bumpers are likely wrong as well
the bumper has one side with holes and one side without holes....you want the side with holes to face outward toward the side of the table...so the holes are the part of the bumper which bumps the table
as long as you have the rods off, you might as well clean them with hot water and a clean cloth...same with the bearings (the black holes they slide through on the table)
good luck and let us know how it goes
Here are a couple of sites you should know
http://www.thisweekinfoosball.net/ , Carlos takes amature video of the world of foos and does a great job keeping up with whats happening in foosball
http://www.insidefoos.com/ , InsideFoos is the only full time "professional" video of foosball and it covers the US and now international play...they go quite a few years back now ... Carlos is free and is more like a news service where this is quality video of the best foosball in the world since the early 90's
here is an example and this will show you how your men should go as well
Both of these short clips are 2008 World Championships...one doubles and the other singles
http://www.youtube.com/watch?v=7PPOaeyrL0Ahttp://www.youtube.com/watch?v=DAeSaJgcdcc